Dr. Mark Goulston

Originally a UCLA professor of psychiatry for over 25 years, and a former FBI and police hostage negotiation trainer, Dr. Mark Goulston's expertise has been forged and proven in the crucible of real-life, high stakes situations. Dr. Goulston's book, "Just Listen" Discover the Secret to Getting Through to Absolutely Anyone, went on to become the top book on listening in the world because it shows readers the secret to getting […]